...HOME

...SHATHI

PROGRAM SUPPORT UNIT
 Of the
CANADIAN INTERNATIONAL DEVELOPMENT AGENCY (CIDA)

 
Welcome to Dhaka!

The Program Support Unit (PSU) provides administrative, logistic, financial, professional and technical services to approved CIDA / CHC officials and consultants.
 
Information is provided on this website on: 

 Services provided by PSU
 PSU office hours and contact officers
 Guidelines for use of PSU services
 Charge out rates of PSU services
 Local Hotel/Guesthouse Information
 Reminders

Wishing you a pleasant stay and a successful visit.

 
Nazreen Islam Rahman Director, CIDA/PSU

HOME____________________________________________________________________________________________________________

 
1. PSU OFFICE HOURS AND CONTACT OFFICERS:

Sunday to Thursday: 0800-1630 Hours
Friday and Saturday: Weekly holidays

Telephone: +880-2-882-4740 to 44, +880-2-988-1240-41
Fax: +880-2-882-3516
E-mail: info@cidapsudhaka.org

Admin. & Technical Services

Ms. Nazreen Islam Rahman
Director

Mr. Farhad Kamal
ICT Consultant

Mr. Iqbal Khan
Admin. Services Supervisor

Finance, Transport & General Services

Mr. Md. Shahabuddin
General Manager, Finance, Transport & General Services

Mr. Mahboob Elahi
Supervisor, Transport Services
   
HOME____________________________________________________________________________________________________________

 2. GUIDELINES FOR USE OF PSU SERVICES:

GENERAL GUIDELINES:

PSU Services are provided only to CIDA/CHC officials and consultants who have obtained prior written approval from the Canadian High Commission (CHC) office in Dhaka.

Services are provided depending upon the availability of resources (manpower and equipment) and on a first come first served basis. Priority is decided by CIDA/CHC.

Requests for services are to be made to the Manager, Administration and Technical Services.

WAIVER OF LIABILITY:

The PSU is not liable for any damage/loss of personal belongings, injuries or death of visitors from any cause, directly or indirectly, while using its services.

Visitors must sign the Waiver of Liability form for users before using PSU services. Please hand over the waiver to any of the Managers at PSU after signing.

BILLING AND PAYMENTS:

A consolidated bill is prepared for all services provided. Users should notify G .M. -Finance, Transport, and  & General Services, in advance, when they want the final bill to be ready.

All bills must be paid directly to the Supervisor, Finance & Accounts. make sure to take an official receipt. Payments can be made in cash, traveller's cheque, bank draft or Canadian bank cheques (with applicable bank charges) Make cheque/draft payable in favour of PSU/CIDA. Credit cards are not accepted.

VEHICLE USAGE:

Vehicle requirements for city use or field trips should be communicated to PSU immediately on arrival.

PSU drivers receive a per diem in advance before going on a field trip. Users are therefore requested not to make any field expenses payment directly to the driver.

CELLPHONES:

PSU will arrange short term rental. 

OTHER ISSUES:

Communication is often a problem (Bangla, pronunciation), so visitors are asked to speak in simple short English sentences and avoid any North American/European jargon.

The PSU strives to deliver a Canadian standard of service in a Bangladeshi environment. The potential for shortfalls is always present. The PSU asks that this be understood by users. Constructive criticism is welcome.

All PSU personnel are advised to be helpful, courteous and efficient in the delivery of services. PSU service users are expected to reciprocate.

PSU office premises are a no-smoking area. Smoking is also not permitted in PSU vehicles. Your cooperation will be appreciated.

PSU does not encourage tip or gratuities. However if you feel inclined to do so please contact the Manager, Administration and Technical Services or the Director of PSU for advice.

HOME____________________________________________________________________________________________________________

 3. NOTES FOR VISITORS TO BANGLADESH:

The Government of Bangladesh working days are Sunday to Thursday. Office hours are 0900 hrs to 1700 hrs. Weekly holidays are Friday and Saturday.

Please reconfirm your airline ticket at least 72 hours before departure.

The airport departure tax is Tk.300, and reporting time for international flight is at least two hours before departure time.

IMPORTANT TELEPHONE NUMBERS:

Canadian High Commission, Dhaka: 9887091-7
Canadian Club, Dhaka: 9881208, 9895223, 9895139

HOME____________________________________________________________________________________________________________

4. SERVICES PROVIDED BY PSU:
PROFESSIONAL AND TECHNICAL SERVICE  ACCOUNTING & FINANCIAL MANAGEMENT SERVICES
Economic, gender, social development, human  General and project accounting
rights analysis & advisory services; other sectors  Budget and costing
by prior arrangement Payroll and income tax
Fee analysis Banking and cash management
Recruitment including short listing, interview and  Financial and audit statements
final appointment CIDA Accounts Verification
Contract monitoring CIDA Financial Accounting Information System
Other personnel services including legal advice
       

PROCUREMENT SERVICES

TRANSPORT SERVICES

Tender/quotation invitations Vehicle usage
Comparative analysis Vehicle maintenance
Bid summary Vehicle registration
Selection of vendors Driving license (permit)
Vehicle procurement (locally/imported)
Driver recruitment
       

SETTING-UP/MANAGEMENT OF LOCAL OFFICE
 

LOCAL FUND MANAGEMENT OFFICE:
 
3 local funds are located in the PSU:
The Bangladesh Environmental Initiatives Fund (BEIF)
The Canadian Fund for Local Initiatives (CFLI)
The Gender Fund (GF)
 
       

OFFICE SERVICES

OTHER SERVICES:

ICT services Meeting, receptions and itinerary preparation
Office space Arrangement for field trips including
Secretarial services accommodation
Photocopying CIDA Directory of Canadians
Printing and binding CIDA Library
Telephone/fax/E-mail Arrangement of sight seeing tours in and around
Translation/editing Dhaka
Mail/courier
Electronic equipment rental
Stationery supplies    
       
HOME____________________________________________________________________________________________________________
 

    5. CHARGE OUT RATE FOR PSU SERVICES

Effective October 01, 2007
 VEHICLE
(Vehicles are provided with Driver)
Vehicle Km & Driver's hours Tk. 35 per km plus Tk. 170 per hour (upto 8 hours) on weekdays.

                                     OR

Tk. 255 per hour on weekends, statutory holidays & in excess of 8 hours on weekdays.
Driver's Perdiem & Accommodation Tk. 770 per day (incl. 10% incidental for night stay) and actual accommodation cost for field trip.

PHOTOCOPY/LASER PRINT

 Tk. 6 p/page

COLOUR PRINT

 Tk. 50 p/page

OFFICE SPACE

 Tk. 100 per sq. ft. per month inclusive of furnishings, security, utility, local telephone, reception, cleaning services and conference room usage.

CONFERENCE ROOM

 CONFERENCE ROOM I (including use of outdoor thatched shelter)
 (Accommodates approx 25 persons)
- Tk. 1,600 for full day (8 hours)
- Tk. 800 for half day (upto 4 hours)

CONFERENCE ROOM II
 (Accommodates approx 12 persons)
- Tk. 1,400 for full day (8 hours)
- Tk. 700 for half day (upto 4 hours)

 Note: Additional cost for tea, snacks, etc., as ordered. Charge for use of office attendants after office hours – Tk. 110 p/hr

ADMIN. & LOGISTICS SUPPORT

 Office Attendant Tk. 110 p/hr
Administrative, accounting, itinerary, event management etc. Tk. 425 p/hr
Information & Communication Tk. 565 p/hr
Managers Tk. 950 p/hr

TECHNICAL & PROFESSIONAL ADVISORY SERVICES

 Gender, Governance, Education, Health & others Tk. 1,665 p/hr
Private Sector Development Tk. 2,365 p/hr

FAX, ISD & NATIONWIDE PHONE CALLS

 Outgoing Fax
  Asia  Tk. 50 p/minute
  SAARC countries  Tk. 30 p/minute
  Rest of the world Tk. 100 p/minute 
  Nationwide Tk. 15 p/minute
  Local Tk. 10 p/minute
  Incoming Fax Tk. 15 p/page 
  Economy ISD Phone Calls Tk. 10 p/minute

LAPTOP*

Tk. 1,000 p/day

OVERHEAD PROJECTOR*

 Tk. 500 for full day (8 hours)
Tk. 250 for half day (upto 4 hours)

LCD PANEL*
 

 Tk. 2,000 for full day (8 hours)
Tk. 1,000 for half day (upto 4 hours)

MULTI-MEDIA VIDEO PROJECTOR*
 

 Tk. 5,000 (over 4 hours in a day) plus Operator’s cost Tk. 425 p/hr
Tk. 2,500 (upto 4 hours) plus Operator’s cost Tk. 425 p/hr

PORTABLE MICROPHONE+AMPLIFIER*

 Tk. 500 (over 4 hours in a day) plus Operator’s cost Tk. 425 p/hr
Tk. 300 (upto 4 hours) plus Operator’s cost Tk. 425 p/hr

 

 Tk. 300 (upto 4 hours) plus Operator’s cost Tk. 425 p/hr

INTERNET SERVICES (Email & Browsing)

Monthly usage

Tk. 2,000 per workstation
  Hourly usage Tk. 15 per 10 minutes

CELL PHONES
(On first come, first served basis)

 Tk. 100 p/day plus actual call charges

SCANNING SERVICES (Graphics/Text)

 Tk. 50 p/page

* Prior notification is required.

Finally

In our effort to serve you better we would appreciate it if you would fill in the PSU Services Client Feedback form made available to you before your departure.

Thank you for using PSU services.

 

...HOME

...SHATHI